Boating through the gorge at Baofeng Lake

Privacy Policy

Personal Information Protection

Last updated: May 2026

1. Information Collection

When you book Baofeng Lake tickets via the WeChat Mini Program, the personal information required includes: visitor name, valid ID number, and contact details. This information is used for real-name entry verification and is necessary to complete a booking.

This platform collects only the minimal personal information necessary to complete a ticket booking, and no unrelated personal data.

2. Use of Information

The personal information you provide is used only for the following purposes:

(1) Completing real-name ticket booking and syncing to the entry system;

(2) Verifying identity documents at park entry;

(3) Order-related SMS notifications and customer support;

(4) Cooperating with regulators' information checks as required by law.

Without your explicit consent, this platform will not use your personal information for any purpose beyond those above.

3. Storage and Protection

Your personal information is transmitted and stored using industry-standard encryption. The platform applies reasonable technical and organizational measures to prevent unauthorized access, use, modification, or disclosure.

Unless otherwise required by law, we retain your personal information only for the minimum time necessary to fulfill the booking service.

4. Sharing and Disclosure

This platform will not sell, rent, or share your personal information with third parties, except in the following cases:

(1) To complete entry verification, necessary identity information is provided to the park ticketing system;

(2) Providing it to competent authorities as required by law;

(3) Where necessary to protect the lawful rights of this platform, users, or the public.

5. Your Rights

You have the right to access, correct, and delete your personal information. To exercise these rights or for any questions about data handling, contact support: 0744-8362888. We will respond within a reasonable time.

6. Protection of Minors' Information

This platform values the protection of minors' personal information. Minors under 18 must purchase tickets accompanied by a guardian who operates on their behalf; the platform does not collect personal information directly from minors.

7. Policy Updates

This Privacy Policy may be updated from time to time. Updates are posted on this page with the revision date marked at the top. For major changes, we will notify you through appropriate means.

8. Contact Us

If you have any questions, comments, or suggestions about this Privacy Policy, contact us:

Hotline: 0744-8362888

Service hours: daily 08:00–20:00

Technical support: Zhangjiajie Kangtai Zhilv E-Commerce Co., Ltd.